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Privacy Policy

1. Introduction Welcome to CH Services (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (chservices.ie) or engage our electrical, renewable energy, and compliance services.

2. Information We Collect To provide our services safely and effectively, we may collect the following personal data:

  • Identity & Contact Data: Name, billing address, property address, email address, and phone number.

  • Property & Technical Data: Information about your property’s electrical infrastructure, energy usage, and Eircode required for quoting, installing, and certifying our work.

  • Financial Data: Payment details required to process invoices (note: we do not store raw credit card details on our servers).

  • Grant Application Data: Information required to process applications on your behalf with bodies such as the SEAI or Teagasc.

3. How We Use Your Data We will only use your personal data when the law allows us to. Most commonly, we use your data to:

  • Provide accurate quotations and carry out site surveys.

  • Perform electrical, solar, EV, and safety compliance services at your property.

  • Submit mandatory safety certificates to Safe Electric/RECI.

  • Assist with your SEAI, TAMS, or Teagasc grant applications.

  • Process payments and manage our business relationship with you.

4. Sharing Your Data We do not sell your data. We may share your data with trusted third parties strictly for the purposes of fulfilling our services, including:

  • Regulatory bodies (e.g., Safe Electric, ESB Networks) to issue mandatory legal safety certificates.

  • Government authorities (e.g., SEAI, Teagasc) for grant processing and approvals.

  • Payment processors and accounting software providers.

5. Data Security & Retention We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or Safe Electric reporting requirements.

6. Your Legal Rights (GDPR) Under the General Data Protection Regulation (GDPR), you have rights regarding your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of incomplete or inaccurate data.

  • Request erasure of your personal data.

  • Object to processing or request restriction of processing.

7. Contact Us If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us at:

  • Email: info@chservice.ie

  • Phone: +353 87 463 6238